To collect your new iPad, we ask that you bring in the old device into the Academy on Monday 17th July between 6-8pm, where staff will be on hand to help you sign out the new device.
To speed up the collection process, before you bring the older iPad in to be exchanged you will need to ensure that:
1. All files and folders are backed up to the iCloud.
2. The iPad is signed out of the iCloud
(these can be done by accessing ‘Settings’ on the iPad and clicking on the Apple ID name at the top of the screen)
3. It is handed in, in the case it was originally placed in.
We also ask that you bring a form of photographic Identification with you so we can ensure we allocate the correct device to the right person.